Hyatt Zilara Riviera Maya Adults Only All Inclusive · Playa del Carmen, Quintana Roo, Mexico
Hyatt Privé Gatherings: Luxury that Grows with Your Group
When it comes to gatherings, the more, the merrier! Book a group getaway directly with the hotel and you will receive up to 4 complimentary rooms and up to 4 complimentary room upgrades per…
About This Stay
When it comes to gatherings, the more, the merrier! Book a group getaway directly with the hotel and you will receive up to 4 complimentary rooms and up to 4 complimentary room upgrades per group based on seasonality and other requirements. * Plus, you’s trip will be even more special with these exclusive perks:
Enjoy one cocktail hour for groups of 10 rooms or more (max of 30 people) Private check-in for groups arriving together 20% discount per person on spa services and 10% discount per person on spa products Group Coordinator for groups of 10 rooms or more Special welcome amenity for the group leader Simply book the minimum number of rooms and report them to the hotel by the deadline outlined in the terms & conditions.
Reservations must be made with resort directly. Please report the rooms to sales or groups department with the following information: confirmation number(s), number of rooms, travel dates via e-mail by deadline stated in Redemption Requirements below. For all other resorts, minimum room requirements apply per season as follows: Low Season: 6-room minimumMid Season: 8-room minimumHigh Season: 10-room minimumEligible groups will receive: up to 4 complimentary rooms and up to 4 complimentary room upgrades per group, based on seasonality*. Low Season: every 6th room, max of 4 eachMid Season: every 8th room, max of 4 eachHigh Season: every 10th room, max of 3 eachThis promotion is only available to new social group reservations traveling through December 22, 2027. No rollbacks or re-bookings permitted. Program applies to all room occupancies, as long as the single occupancy rooms do not exceed 30% of the group’s total reservations. If single occupancy rooms surpass 30%, those rooms will be considered based on double occupancy. All reservations must be booked through the same source to qualify. Not valid for Meetings & Incentives groups as defined by Inclusive Collection’s Standard Group Policy. This program is not available for groups crossing over any of the below holiday blackout dates. Season Definition High Jan 5 – Feb 11, 2026 // Feb 17 – Mar 27, 2026 // Jun 7 – Aug 15, 2026 Jan 5 – Feb 10, 2027 // Feb 16 – Apr 27, 2027 // Jun 6 – Aug 17, 2027 Mid Apr 5 – Jun 6, 2026 // Oct 25 – Nov 24, 2026 // Dec 2 – Dec 20, 2026 Mar 28 – Jun 5, 2027 // Oct 24 – Dec 20, 202­7 Low Aug 16 – Oct 24, 2026 // Aug 15 – Oct 23, 2027 Blackout Dates President’s Week: February 12-16, 2026; February 11 – 15, 2027US Thanksgiving: November 25-December 1, 2026; November 24 – 30, 2027Christmas/New Year’s: December 21- January 4 (every year)Note: If a group’s travel dates overlap two seasons, the terms and conditions along with complimentary rooms and upgrades will apply based on the peak arrival day. Eligible groups will receive the following: Complimentary room nights are calculated daily and are not cumulative. Complimentary rooms are to be applied to the lowest total value room of any occupancy on each night that qualifies. Complimentary room upgrade applies to the lowest room category booked and for the group’s average length of stay. Upgrades are subject to availability and may be limited to specific room categories and exclude certain suite types. One (1), welcome cocktail hour for groups of 10 or more rooms for a max of 30 people. The hotel has the right to deny any additional person(s) over 30 people or may allow them to be added for an additional fee per person. Cocktail hour must be requested from the resort at least 30 days prior to arrival. Duration is one hour in a premium location, inclusive of drinks only. Food may be available at an additional cost and is at the discretion of the hotel. Private check-in for groups arriving together; must be requested from the resort at least 30 days prior to arrival.20% discount per person on spa services and 10% discount per person on spa products. Valid once per person, per stay and not combinable with any spa promotions or couponsGroup Coordinator for groups of 10 or more roomsSpecial welcome amenity for the group leader is limited to one per group. Amenity varies by resort. Restrictions may apply and this entire offer is subject to hotel availability. Program may change at any time without prior notice. Redemption Requirements: The following must be reported according to the deadlines below, based on group size: (1) Lead PAX name (2) Room type (3) Booking date (4) Arrival date (5) Duration (6) Booking number (7) Room rate (8) Group name (9) Hotel name Groups of 10 rooms or more: All rooms must be reported at least 60 days prior to first arrival date with above information. Groups of 9 rooms or less: All rooms must be reported at least 45 days prior to first arrival date with above information. No changes of any type are allowed 7 days or less prior to arrival Please note, for groups of 10 rooms or more—calculations for complimentary rooms and upgrades will be based on the number of rooms reported at 60 days prior to the first arrival date. Additional rooms reported after the 60-day deadline will not be counted towards amenities. If a group size increases from being 9 rooms or less to exceeding 10 rooms after the 60-day cutoff, the group is only eligible to receive Social Stays that Pay amenities up to 9 rooms as long as still reported 45 days prior to arrival. For information about the cancellation, refund and deposit policies associated with this offer, please see the information provided at time of booking. Discount percent, if listed, applies to room rate only, and represents a discount off the Hyatt Privé Standard Rate. Reservations subject to availability. Offer only available for a limited time. Offer subject to the terms and conditions of Hyatt Privé (available at hyatt.com/prive/termsandconditions) and the World of Hyatt program (available at worldofhyatt.com/terms). Offer only available if booked as directed by requesting the then-available offer (if any); any limitations or restrictions included in the published offer shall apply. Offer not valid in conjunction with previously booked or held stays and may not be combined with other offers. Not redeemable for cash or other substitutions. Any unauthorized transfer, sale, distribution or reproduction constitutes fraud. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply (unless otherwise noted). This offer may be altered or withdrawn at any time without notice. Where required, an alternate offer of similar value will be offered. Void where prohibited by law. The trademarks Hyatt®, Hyatt Privé™, World of Hyatt® and all related marks are trademarks of Hyatt Corporation or its affiliates. ©2026 Hyatt Corporation. All rights reserved.
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Trip Facts
- Hotel
- Hyatt Zilara Riviera Maya Adults Only All Inclusive
- Location
- Playa del Carmen, Quintana Roo, Mexico
- Travel Dates
- May 11, 2026 – Dec 22, 2027
- Booking Window
- May 11 – Dec 22, 2026